Thanks for your post.
I don't believe that this trial is run by NOW TV. You may need to get in touch with the organisers of the trial to ensure that your details are correct.
I'll ask our trials team here if we're doing anything as part of this.
Is there any plans for a new software update for now tv smart box. There is a bug when watching freeview hd channels BBC 1 ,BBC 2, ITV, 4, 5 hd channels. When watching you can watch it for we while there all of a sudden it stop for a few second then fast word to catch up where the programme is. Also it crashes at times and automatically reset the box to start back up again. It version 8.1.3 beta 4170. Any one else having any problems.
Is there any news when a software update will appear on now tv smart boxes as it’s been on version 8.1.3 beta 4185 since 22nd January 2019 which is nearly three months ago which is a long time without update to fix bugs on version 8.1.3 beta 4185.