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Anonymous User
Not applicable

‎13-05-2020 11:50

Smart tv box order

Royal Mail have lost my parcel and have sent me confirmation of loss, they have advised I contact now tv for them to replace the order and claim off of Royal Mail however I cannot contact now tv and they’re not responding to my emails. I don’t Know what else to do I’m out of pocket and without an item it’s so frustrating 

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Anonymous User
Not applicable

‎13-05-2020 16:57

The only way I`ve found in the past to resolve anything is by live chat, but that's not working right now (don't buy the covid excuse, other services can do chat still!).

 

You could try the listed phone numbers (0330 041 2480 and 03303 323 050) not sure if you'll get anyone though, you could also try Sky 0333 7591 018 as Sky own Now TV

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