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Says wireless password is incorrect

I’ve just bought a now tv stick and tried to type in my WiFi password but keeps saying it’s incorrect. I’ve made sure it’s all capitals like my router says and have typed it in a couple of times to make sure but still nothing?
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schnapps Legend 5
Legend 5

Re: Says wireless password is incorrect

Hi @Summergrace 


Maybe see if a full factory reset resolves this for you.


With the stick and TV powered on, hold in the small reset button on the stick for about 15 seconds.


If that doesn't work maybe try a full reset on your Router to return it back to it's default settings.

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