cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Replaced NowTV Box by NowTV Stick > Picture quality is atrocious + buffering

Hello,

Just wondering if anyone here can help since the Live Chat seems a little hopeless...

I have recently replaced my NowTV box (black, 2nd gen) by a new NowTV stick.  Even though I have 76 Gbps and 20ms ping, the picture quality is just ludicrous.  Completely blurred and constantly buffering!

In Settings I can see that Signal Strength is Good but I can watch absolutely nothing.  On the Live Chat they keep blaming my low internet speeds... seriously?!  However, the FireTV stick (plugged into the same TV) plays Netflix perfectly, Chromecast (plugged into the same TV) works perfectly, my smart TV itself also streams perfectly... 

Rather annoyed I spent time recabling the lot in order to use this newer NowTV stick... since doing so, I am no longer watching NowTV in my bedroom.  

Any suggestions would be welcome...

many thanks

0 REPLIES 0