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Jonathan66
Occasional Poster

Removing stick

Just successfully installed Smart Stick.  If I need to remove it from the HDMI port for any reason, do I then have to go through the whole installation process again when I replace the stick?  Or will it remember me?

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schnapps Legend 3
Legend 3

Re: Removing stick

Hi @Jonathan66

The nowtv stick will remember your log in details should you ever disconnect the power or remove the stick from the HDMI port on your TV (so no need too set it up every time you use the stick).

Obviously if you sign out via the NowTV App on the stick via the My Account section, then you would need to sign back into the App to watch nowtv content (i tend to leave my nowtv devices logged in all the time).

The only time you should ever need to setup the stick again is if for some reason you factory reset it or if there is a software or wifi issue with the stick which needs further trouble shooting steps such has a factory reset.

1 Reply
schnapps Legend 3
Legend 3

Re: Removing stick

Hi @Jonathan66

The nowtv stick will remember your log in details should you ever disconnect the power or remove the stick from the HDMI port on your TV (so no need too set it up every time you use the stick).

Obviously if you sign out via the NowTV App on the stick via the My Account section, then you would need to sign back into the App to watch nowtv content (i tend to leave my nowtv devices logged in all the time).

The only time you should ever need to setup the stick again is if for some reason you factory reset it or if there is a software or wifi issue with the stick which needs further trouble shooting steps such has a factory reset.