24-06-2018 17:40
Hello, I have been using my now tv stick for a while and I’ve never had a problem. Now my remote is flashing yellow and won’t work. It’s the one that’s inside where the batteries are, can anybody help me??
24-06-2018 18:13
Hi @Anonymous User
Haven't seen a flashing yellow light before, where if you take the back cover on the smart stick remote and press the small button the light will flash green where it will attempt to pair up with the stick.
Perhaps the yellow light means the batteries are running low ?
Maybe try following this help guide linked below to see if you can get the remote controller working again on the stick.
https://help.nowtv.com/article/remote-control-troubleshooting