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Anonymous User
Not applicable

Re: Diagnostic screens

Hello

 

Sorry  to trouble you so late after this post but I constantly get an Ooops message after watching say one episode of a series and then attempting to watch the next 

 

its not a buffering issue thing play fine on every other app but now tv just a inability to watch a further episode without switching off the stick and starting again 

 

I have spent hours chatting to now tv they had no clue other than buy a new stick which I did but problem persists 

 

I have a Hyperoptic dual band router 

 

I tried changing the bit rate selecting de bugging etc which seemed to relieve the problem but it was just for a brief period then reverted too Ooops 

 

it seems my system goes wrong once a program ends something happens to freeze it from playing the next episode 

 

Is there anything I can do ? 

 

CCD98332-7571-4DB3-9B7E-0F1882254B5A.jpeg

 

1 REPLY 1
Andy
Legend 5
Legend 5

@Anonymous User Welcome to the community. Hope you don’t mind but I’ve created a new topic with your post so that one of the forum regulars will notice it and hopefully help you out. Good luck! 🙂