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Rachyrach66
First Poster

Re: Problems activating Now tv Smart Stick

Same problem here. Been trying for 3 hours now. On live chat but just been told to do normal rest but still end up on same ooops page. Very frustrating.

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Dave742
Occasional Poster

Re: Problems activating Now tv Smart Stick

Was on live chat and they said the same, reset and only connect one device to the wifi but doesn't fix the problem. No help what so ever from customer service.

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julesthom
Occasional Poster

Re: Problems activating Now tv Smart Stick

I am having problems as well. I had an online chat with the help centre and they're going to email me back, but while I was on the website a red message came up to say they're aware of a fault for people setting up at the moment. They're working to fix it. 

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Hughby
Occasional Poster

Re: Problems activating Now tv Smart Stick

Working for me now so presume they have fixed whatever the problem was. Phew!

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Tinman17
Occasional Poster

Re: Problems activating Now tv Smart Stick

Ok, so now they're saying there are no known issues however, I'm now stuck with a screen that says "linking"

 

This is driving me nuts.

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El921
Occasional Poster

Re: Problems activating Now tv Smart Stick

Mine is working now

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andynorth77
Occasional Poster

Re: Problems activating Now tv Smart Stick

Mine is now working..stick with it

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julesthom
Occasional Poster

Re: Problems activating Now tv Smart Stick

Mine is also now working. I turned it off again: pulled USB lead from plug, pulled out stick from HSMI port on TV, turned off wifi. I left it for a good 10-15 minutes. Turned on wifi and then plugged in stick again. Pale blue screen for ages. Put it onto normal TV while I waited. Emailed husband about a lift I need tomorrow. Turned it back onto Now TV screen. Hugh Jackman's bloody face again. Clicked on Get started. Again. Worked!!! Am now connnected and kids watching Incredibles 2. 

Still no email from customer services though. Useless. 

Hope you get sorted.

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Kazmotic
First Poster

Re: Problems activating Now tv Smart Stick

I have full signal but have an error message saying there was a problem connecting to the network activation plug in not downloaded -4 can any one please help as I have followed all instructions

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Daniel1992
Occasional Poster

Re: Problems activating Now tv Smart Stick

So, almost a month later and the problem hasn't been resolved. Still cannot activate TV Stick.

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