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Tinman17
Occasional Poster

Problems activating Now tv Smart Stick

Hi. I'm having issues trying to activate my smart stick.

I got to the point where I entered the on screen code into my now tv account on my computer and now all I'm getting on the tv is "oops something went wrong. There's a problem loading the next page. Hit the back button on your remote and try again"

 

Hitting the back button takes me back to the 'Get Started' page. If I select get started, I continually get the above message.

 

I've tried rebooting my modem and de-powering the TV to no avail.

 

Please help.

1 Solution

Accepted Solutions
Charlene16
Contributor 1

Re: Problems activating Now tv Smart Stick

I am having the exact same problem with mine also

20 Replies
Charlene16
Contributor 1

Re: Problems activating Now tv Smart Stick

I am having the exact same problem with mine also

Highlighted
andynorth77
Occasional Poster

Re: Problems activating Now tv Smart Stick

I have exactly the same problem, so a solution is really needed. Will be keeping an eye on this thread.

Dave742
Occasional Poster

Re: Problems activating Now tv Smart Stick

Having same problem 

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El921
Occasional Poster

Re: Problems activating Now tv Smart Stick

Same thing is happening to me! 

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Hughby
Occasional Poster

Re: Problems activating Now tv Smart Stick

Same problems here - even after resetting the stick.

It seems a load of us are having the same problem today (8/4/19) so probably a problem at their end. My new account works on my PC.

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Gilly02
First Poster

Re: Problems activating Now tv Smart Stick

Hi did you work out what the problem was in having the same problem

 

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KristinaHurst
First Poster

Re: Problems activating Now tv Smart Stick

Having the same issue, how do we fix?

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Tinman17
Occasional Poster

Re: Problems activating Now tv Smart Stick

Apologies for marking this a solved. I hit the button by mistake.

 

This problem is definitely not solved.

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CF_London
First Poster

Re: Problems activating Now tv Smart Stick

Same problem here over the past hour. Got the code generated then the same error message at the others on this stream.

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