Hi. I'm having issues trying to activate my smart stick.
I got to the point where I entered the on screen code into my now tv account on my computer and now all I'm getting on the tv is "oops something went wrong. There's a problem loading the next page. Hit the back button on your remote and try again"
Hitting the back button takes me back to the 'Get Started' page. If I select get started, I continually get the above message.
I've tried rebooting my modem and de-powering the TV to no avail.
Please help.
Solved! Go to Solution.
I am having the exact same problem with mine also
I am having the exact same problem with mine also
I have exactly the same problem, so a solution is really needed. Will be keeping an eye on this thread.
Having same problem
Same thing is happening to me!
Same problems here - even after resetting the stick.
It seems a load of us are having the same problem today (8/4/19) so probably a problem at their end. My new account works on my PC.
Hi did you work out what the problem was in having the same problem
Having the same issue, how do we fix?
Apologies for marking this a solved. I hit the button by mistake.
This problem is definitely not solved.
Same problem here over the past hour. Got the code generated then the same error message at the others on this stream.