Problems activating Now tv Smart Stick

[Tinman17]

Hi. I'm having issues trying to activate my smart stick.

I got to the point where I entered the on screen code into my now tv account on my computer and now all I'm getting on the tv is "oops something went wrong. There's a problem loading the next page. Hit the back button on your remote and try again"

Hitting the back button takes me back to the 'Get Started' page. If I select get started, I continually get the above message.

I've tried rebooting my modem and de-powering the TV to no avail.

Please help.

[Charlene16 · Accepted solution]

I am having the exact same problem with mine also

[andynorth77]

I have exactly the same problem, so a solution is really needed. Will be keeping an eye on this thread.

[Dave742]

Having same problem 

[El921]

Same thing is happening to me! 

[Hughby]

Same problems here - even after resetting the stick.

It seems a load of us are having the same problem today (8/4/19) so probably a problem at their end. My new account works on my PC.

[Gilly02]

Hi did you work out what the problem was in having the same problem

[KristinaHurst]

Having the same issue, how do we fix?

[Tinman17]

Apologies for marking this a solved. I hit the button by mistake.

This problem is definitely not solved.

[CF_London]

Same problem here over the past hour. Got the code generated then the same error message at the others on this stream.