Hi. I'm having issues trying to activate my smart stick.
I got to the point where I entered the on screen code into my now tv account on my computer and now all I'm getting on the tv is "oops something went wrong. There's a problem loading the next page. Hit the back button on your remote and try again"
Hitting the back button takes me back to the 'Get Started' page. If I select get started, I continually get the above message.
I've tried rebooting my modem and de-powering the TV to no avail.
Solved! Go to Solution.
Same problems here - even after resetting the stick.
It seems a load of us are having the same problem today (8/4/19) so probably a problem at their end. My new account works on my PC.