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JFF
Advocate

Poor sound on new Now TV stick

I have recently purchased a Now TV stick to replace my old Now TV box, since I have started watching Now TV as well as Netflix and Amazon Prime on the stick, the sound quality is so poor. All the voices are quiet and echo, but the background music and action scenes are loud. It is making it almost impossible to watch anything. 

 

I have tried it on both TV's at home with the same problem each time.

 

Please help.

 

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3 Replies
schnapps
Legend 5
Legend 5

Re: Poor sound on new Now TV stick

Hi @JFF 

 

Whilst watching NowTV, Netflix or Amazon Prime Video press the star button on your NowTV Stick remote and when the Volume Mode option appears on screen, try either off, levelling or Night to see if you can hear a difference.

 

I leave my NowTV Stick Volume Mode set to off.

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JFF
Advocate

Re: Poor sound on new Now TV stick

I have tried this after reading previous posts. It hasn't made much difference. I've even tried all the audio settings on my TV. 

Regret purchasing the stick now, think gonna cancel now TV and stick to Netflix and prime through the TV 

 

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schnapps
Legend 5
Legend 5

Re: Poor sound on new Now TV stick

Hi @JFF 

 

Have you also tried going into the Stick Audio Settings and start with Stereo ?

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