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Anonymous User
Not applicable

‎18-10-2020 15:53

Passes won’t work on my second now TV stick

I’ve recently purchased a second Now TV stick and my purchased passes won’t work on my new stick. It comes up with a messages saying “Could not register the device. Maximum allowed registered devices exceeded” 

I only have my 2 sticks logged in as well as my phone. Please can somebody help.

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1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

‎18-10-2020 15:56

@Anonymous User 

Use “devices” in account management to determine when you are able to use the new sticks.

https://account.nowtv.com/device-management

Worst case get onto Live chat and they will

be able to assist 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎18-10-2020 15:56

@Anonymous User 

Use “devices” in account management to determine when you are able to use the new sticks.

https://account.nowtv.com/device-management

Worst case get onto Live chat and they will

be able to assist 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
0