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FreyaW23
Advocate

NowTV Stick software update

Just bought a Now TV Stick, after getting through the WiFi setup stages, then prompted for an update, which happened quickly.  Although now stuck on the restarting box, with the arrow just going round

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Andy
Legend 5
Legend 5

Re: NowTV Stick software update

@FreyaW23

 

Welcome to the forum. You may already be sorted by now but if the stick is stuck on the update try removing the USB power cable for a few seconds then connecting up and trying again.

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6 Replies
Andy
Legend 5
Legend 5

Re: NowTV Stick software update

@FreyaW23

 

Welcome to the forum. You may already be sorted by now but if the stick is stuck on the update try removing the USB power cable for a few seconds then connecting up and trying again.

View solution in original post

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PaulJones1983
Mentor

Re: NowTV Stick software update

Take a look at this thread. I experienced the same symptoms and resolved it with a bit of perseverance

https://community.nowtv.com/t5/NOW-TV-Stick/Setup-sticking/m-p/459539#M175
AMHorton
Newbie

Re: NowTV Stick software update

Just bought a Stick from Currys but there is no voucher code in box. Have connected the stick to our Panasonic TV and power but NOTHING.

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Belinda610
Newbie

Re: NowTV Stick software update

I had the same problem as was about to send the stick back when I read that someone suggested setting up the device by tethering to a mobile then change network setting once setup - hey presto - that worked!

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UKTVPlayapp
Expert

Re: NowTV Stick software update

I have just updated my now tv smart box with Freeview to version 9.4.3 beta 4079. Can anyone notice any new features or it a bug fix.

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gavs82008
Legend 5
Legend 5

Re: NowTV Stick software update

@UKTVPlayapp 

Best way to get confirmation is to send customer support an email, using the address to the below picture.

4319116D-BE80-41BD-A42E-291CA760ED14.jpeg

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