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Now tv stick

Hi  I ordered my now tv stick in the black Friday sale, however it has not been delivered. It said within 5 working days but has been nearly 2 weeks, I have tried to track the parcel but it says it is ready to be dispatched. Can someone help me?? I can not find a number to ring or an email in order to contact anyone from NowTv. I paid 50 pounds for 12 months entertainment package  Thanks Chloe 

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