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First Poster

Now tv stick

Ive set my now tv stick up, and it’s automaticslly reset itself up after I downloaded the software but now it won’t come off the now tv screen. No matter what buttons i press on the control it just stays on the screen. Has anyone else had this problem? 

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schnapps Legend 5
Legend 5

Re: Now tv stick

Hi @Rsbh18

I don't own a nowtv smart stick, but if it is stuck on the nowtv purple boot up screen for more than say 15 minutes, i would firstly try pressing the small reset button on the stick once to see if that does anything.

If no joy, then when the stick is still switched on, hold the small reset button on the stick for about 6 seconds to trigger a full factory reset on the stick.

Should it be still stuck on the purple welcome nowtv screen then it might be bricked and take it back to the retailer you bought it from and ask for a replacement.



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