28-03-2020 14:05
i have recently bought a now tv stick, after plugging into tv and following all steps when it comes to the sign in part i enter the code and it comes up with a message saying that there is a problem on now tvs side and to reload the page i have tried this several times with no luck. Does anyone have any suggestions?
28-03-2020 14:16
Hi @Anonymous User
Maybe try switching the power off on the stick, then restart the stick then on your television screen there should be a new six digit activation code to use.
Then if you are a UK customer (Not ROI which is a different link) try entering the new code off the television from the direct link below.
If it still doesn't work then try another Internet browser with its ad blocking software disabled (MS Edge always seems to work for me) or another device if you own one that has a browser on it.
Also if the above doesn't work try your internet browser in a Private Window or inCognito mode.
29-03-2020 21:15
Thank you! I will try that