14-09-2018 20:58
Hi I have had my tv stick a few months and have had 2 months of sports pass and for some reason every now and again I can’t watch the football channel. It’s becoming more frequent just lately and it’s infuriating that I have paid for the pass and I can’t watch anything it’s nothing to do with internet service please help
14-09-2018 21:25
Hi @Anonymous User
Strangely enough i have noticed a couple of people on the forum as mentioned this
You could try steps 1, 2 & 6 in this trouble shooting help guide to see if it resolves it.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
If that doesn't work, hopefully somebody who has encountered this issue previously will advise you of a solution on how to fix it.