Hello, I have just recently purchased a now TV stick, it arrived today so i set it all up and it linked straight to my account. Only whenever I click on ANY video, it just refuses to load and I end up spending time looking at moving circles than any video. My connection is working perfectly and I have tried both versions of the reset but it still refuses to load a video.
What's the WiFi coverage like in the room & position where your television and stick is located ?
I don't use a nowtv stick, but see if there is anything in this guide that can help.
The wifi coverage is good, it should be considering the router is right below my tv.
Thanks for the link but I already tried all that and none of that made a difference, still the same thing. Just loaded youtube on the stick and that works perfectly fine. Just cant load anything relating to NOWtv
The only other things i could suggest, is if your router is dual band try both 5ghz & 2.4 ghz (even though YouTube works on the stick).
Should you have another TV in the house, just for testing purposes does the stick work on a different television in another location in the house when attempting to watch nowtv ?
Unless any other forum members have any other suggestions or ideas, then perhaps see if live chat can assist you further.
Link here to nowtv live chat.