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TANIAB
Observer

Now tv stick not working

Now tv stick not working. Have master reset and logged out and back in. Unplugged n turned off n back on again. Tried on 2 tvs Won't load just keeps throwing me back to menu. 

Won't play live tv or anything on any apps or my entertainment package 

Frustrating. Nor getting what I am paying for 

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3 Replies
Community Manager
Community Manager

Re: Now tv stick not working

Hi @TANIAB

Thanks for posting on the community. 

We were having an issue earlier today but this should now be resolved. 

Are you able to sign back in the app and let us know how you get on?

Thanks

Karl

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TANIAB
Observer

Re: Now tv stick not working

I have repeatedly tried. It's still not working for me 

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James58
Mentor

Re: Now tv stick not working

I'm going through the same thing as well..I have my stick for three weeks now and I still can't get it to work..I had a block on my bank account for Netflix,amazon,now all of those that do things like that cause they just take your money and don't ask if you still want the service..so now I have the now stick I took the block of cause one of the chat advisor told me about the block and that is the reason why I couldn't get it up and running..well the block is off and it still doesn't work..and to add insult to injury as soon as I put some money in my account amazon went in and took out eight pounds so you can't say that that is the reason why it won't work..so you see my dilemma..I'm crying for help or a person to talk to about this problem..thank you

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