Sorry @gavs82008 .
Thanks for letting me know.
I've passed this on to me we've flagged this and will be investigating why this error is occurring.
As soon as I have an update I'll post in this thread.
I understand that you're frustrated and like you we would love for things to go to plan all the time.
However, there are times when things go wrong. We're working hard to get this resolved as soon as possible.