30-09-2018 7:42
I have a now tv stick and when ever we what to watch the live tv it is blurry and pixelated and in watchable we have no problems watching anything else on the stick as this only
happens on live Tv no matter what we are trying to watch
when we first got the box about a month ago the live tv seemed fine
12-01-2020 9:56
Thanks so much i have reset my box with paper clip and my router and now tv picture is perfect
30-09-2018 16:47
I am getting the same thing with live TV it plays fine for 10 to 15 mins with sky sports and some live TV on sky channels then it goes but if other people are having a problem why isn't anything been done as we are paying for a service I am watching the Cardiff Burnley match and I have had to turn my box off twice not happy
30-09-2018 19:43
If they admit there’s a fault they’ll have to compensate people, so they’re not going to. They’ll just blame it on your internet connection or something else which isn’t to do with them.
07-10-2018 12:21
As anyone any answer to this
07-10-2018 20:43
Tried watching Liverpool match on live TV today sun 7th picture was all pixelated and after resetting stick it would be fine for 5 mins then pixelated again. Contacted live chat who had me repeat reset and reconnect internet before passing me over to tech team who claim my internet speed was very low speed and cut me off. I checked my speed during the time I had the problem and it was 30 Mbps so they are making false claims. I am going to ask for a full refund of season pass if it happens again. Fed up of Thier poor service and shoddy TV stick.