Now tv live tv blurry and in watchable

[Ja13]

I have a now tv stick and when ever we what to watch the live tv it is blurry and pixelated and in watchable we have no problems watching anything else on the stick as this only

happens on live Tv no matter what we are trying to watch 

when we first got the box about a month ago the live tv seemed fine 

[Andy_84]

Same here, a lot of others are saying the same as well. Now tv won’t admit there’s a problem, keep saying reset router, reset box etc. Currently watching a very blurred ryder cup. All the on demand content is fine, it’s just the live channels.

[thelearner]

I bought a day pass today to watch F1 and Ryder Cup - using my Now TV Box whichg has always worked fine before - it's unwatcheable. 

The Now Box has checked my internet connection and gave it a pass. I have 30 MBPS on my laptop when doing a speed test. 

This will be the last Now TV pass I ever buy - tried to go to chat to complain - but not available. Complete waste of £8

[thelearner]

I just reset my box after reading another post and picture is perfect - small button on back of box - push in with paper clip

[thelearner]

I take that last post back - within 2 minutes picture is unwatchable again - so blurry it is unreal

[Andy_84]

I’ve reset mine multiple times, it’s ok for a bit then goes back to blurry, but if I watch a film on demand it’s absolutely fine.

[Tomtilly]

I have similar problem. Already had to do two complete resets so far this morning whilst watching the Ryder Cup. Really frustrating

[Harry16]

Having same problem only on sky sports very annoying this is the second time in two days never had this problem before have to switch everything off to re set.Hope this gets sorted otherwise will have to look at other options.

[blackdog2]

You are lucky, I cannot get anything at all!

[Pintadog]

I am getting the same thing with live TV it plays fine for 10 to 15 mins with sky sports and some live TV on sky channels then it goes but if other people are having a problem why isn't anything been done as we are paying for a service I am watching the Cardiff Burnley match and I have had to turn my box off twice not happy