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Anonymous User
Not applicable

Now stick

I was sent a now tv stick for free as I already have all the passes but the now tv stick won’t let me sign in 

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User

At what stage are you getting stuck ?

Is it when you are asked to go to nowtv.com/tv with a PC or Mobile device Internet browser and enter the code shown on your television screen once you have plugged in your new nowtv stick ?

Anonymous User
Not applicable
Hi yes it takes the code and says it is setting up but then won’t let me sign in , I have tried on line chat been cut off twice
schnapps
Legend 5
Legend 5

Hi @Anonymous User

I can only suggest some basic stuff to try when activating your new stick from the instructions shown on your television screen.

That is, try a different internet browser making sure the adblocker is disabled on your PC or Moble when going to nowtv.com/tv webpage.

When typing into the https url address bar make sure that your browser accepts nowtv.com/tv and doesn't auto correct when typing to a different nowtv web address.

Make sure you are using your internet browser URL address bar and not it's search engine.

Also see if there is anything in this help guide that can assit you setting up your new nowtv stick.

https://help.nowtv.com/article/set-up-your-now-tv-smart-stick