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Anonymous User
Not applicable

Now Tv Stick - Connection Dropped ...ALL THE TIME

My new Now Tv stick can’t hold a connection. Constantly dropping. Been through the troubleshooting guide step by step, updated software, reset stick, rebooted WiFi but nothing secures the connection. 

 

Sometimes it works for an hour. Sometimes not at all.  All other devices, including an actual Roku stick work fine without issue. 

 

Am I missing something or is this what I think it is, a faulty stick?

 

1 REPLY 1
Anonymous User
Not applicable

Having this exact problem! Bought a now tv stick on Sunday and have been able to use it once. Connection keeps dropping, saying no connection and it isn't strong enough. I can watch on the NOWtv app on my phone using the exact same WiFi so don't understand why the stick has this issue. Did you manage to get it sorted?