17-12-2018 24:29
I have nowtv broadband and yesterday bought a nowtv stick from Tesco which came with free 2 month entertainment pass , I set it up and also took the kids pass,set up went fine and passes showing but switched off and went out and when I came back the stick don't have my entertainment pass but has kids pass I got seperate.
Any ideas what's happened or who to contact .
19-12-2018 9:06
Hi @Anonymous User
Thanks for getting in touch.
We're very sorry for the inconvenience this has caused, this does sound very odd.
We'll investigating this issue and as soon as we have an update we'll let you know.
Thanks
Karl
19-12-2018 14:58
Hi Karl issue has resolved itself