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Anonymous User
Not applicable

‎03-12-2019 16:41

Now TV stick on/off button doesn't switch TV on

Surely the on/off button on the remote should turn on the TV and go to the Now Home screen?  My Kindle Firestick remote does this. Instead I have to use the TV remote to switch on and then change the HDMI port.   Has it got the right code for my TV?  The setup used a sound test to decide the TV code but maybe there's more to it than that.  How do I try out other TV codes?

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schnapps
Legend 5
Legend 5

‎03-12-2019 17:13

Hi @Anonymous User 

 

I am assuming you are using the NowTV smart remote ?

 

Firstly you need to find the right IR command code for your television if the auto setup doesn't pick up the on/ off and adjustable up & down volume buttons from the smart remote.

 

Have a read of this linked thread below on how to plough through the different codes for your branded television.

 

https://community.nowtv.com/t5/NOW-TV-Stick/Now-tv-stick-on-off-button/m-p/511408#M3583  

 

Also go into your NowTV box or stick menu system settings and make sure the 1 Touch feature is enabled.

 

Also check in your television menu settings that the HDMI port connected to the NowTV Box or Stick is set to HDMI CEC enabled.