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Advocate

Now TV stick not working. Want refund.

My Now tv stick hasn’t been working properly for weeks now and goes from an app to the home screen all the time not letting me actually work anything. Now my not tv stick won’t even load on the tele even tho it’s in the HDMI port and my remote is flashing green and won’t work. So disappointed there isn’t a contact number as i want my money back asap as i’ve not been able to use it and now it has completely given up. Cost me £20 from tesco last month so not throwing that money away. 

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NOW TV Team
NOW TV Team

Re: Now TV stick not working. Want refund.

@Al2312 

 

If you have followed the troubleshooting steps and spoke to live chat and still no resolve it may be a fault in the stick, it is best to take it back to the retailer and process a refund or exchange.

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Nadine-K
The Now TV Team 🙂
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