cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Advocate

Now TV stick no sound

I am having issues with my new stick.. when I try to use Netflix, watch films there is no sound? 
But there is sound if I use YouTube or watch cartoons. What do I need to do, it's annoying? I'm just trying to watch films 

Labels (1)
0 Thanks
Reply
1 Solution

Accepted Solutions
Legend 5
Legend 5

Re: Now TV stick no sound

Hi @tashabrindle55 

 

What happens if you go into the stick settings under Audio and play around with the Audio settings on the stick (start with Stereo). 

 

Also if that doesn't work, when watching something on Netflix press the star button on the NowTV remote and play around with the optional sound menu on screen. 

 

If you are using a HDMI external switch box see if bypassing it makes any difference which I doubt because you mentioned YouTube is playing fine with sound. 

 

View solution in original post

2 Replies
Legend 5
Legend 5

Re: Now TV stick no sound

Hi @tashabrindle55 

 

What happens if you go into the stick settings under Audio and play around with the Audio settings on the stick (start with Stereo). 

 

Also if that doesn't work, when watching something on Netflix press the star button on the NowTV remote and play around with the optional sound menu on screen. 

 

If you are using a HDMI external switch box see if bypassing it makes any difference which I doubt because you mentioned YouTube is playing fine with sound. 

 

View solution in original post

Highlighted
Advocate

Re: Now TV stick no sound

Thank you so much you just saved the day!!!