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Anonymous User
Not applicable

Now TV stick no hdmi connection

Hi, I recently brought a now TV stick & it's been working fine untill tonight, now when I turn my TV on it says no hdmi signal. IV tried it in both hdmi ports & on a different TV but still won't work, IV even tried a different lead. Any help is greatly appreciated.

Thanks

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Anonymous User

Did you get your smart stick working?

Are you using the supplied power adapter that came with the stick or a USB port on your television? 

Does any light show on the stick when powered on?

Have you tried a full factory reset on the stick (see link below on how to factory reset)?

https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick

Anonymous User
Not applicable

now tv stick not connecting to hdmi port. tried different devices still not working. a solid whit light on display

Anonymous User
Not applicable

I’ve got the exact same problem!!!! Doing my head in, will be seeing what people suggest from your post aha 

Anonymous User
Not applicable

Did you fix it? I’ve got the exact same problem and can’t get my head around it

for the love of goooood. Any ideas?