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Anonymous User
Not applicable

Now TV stick - help please!

Hi does anyone no why it keeps saying no signel on my now tv stick the normal hd port just sometimes flashes white on the stick I've tried diffrent ports and still the same tried another one just came up with the purple now tv screen then goes back to no signel? 

2 REPLIES 2
RoyB
Legend

Make sure the Stick is pushed fully home in the HDMI socket. Be firm with it.

 

If you are powering it from a USB port on the TV, then this may not be giving enough power, so use the supplied mains adaptor instead.

 

Please let us know if either of these things make a difference,

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

Hi, I'm having the same issues with my nowtv stick. Did you finally get it sorted, if so how???
I've a very unhappy 16 year old at the mo!