10-04-2018 2:15
Hi all,
I am moving over to the Now TV sticks from the my boxes. Is it just mine or has anyone noticed that the sticks get quite hot (and mine are not in direct sunlight either)?
Solved! Go to Solution.
10-04-2018 2:41 - edited 10-04-2018 2:45
Mine does too. i noted the temperature (listed under the secret menu) and read 92 °C. (presumerably there is a cut off point should it go beyond a certain temperature). You won't reget making the change thanks to the updated processor etc.
10-04-2018 2:41 - edited 10-04-2018 2:45
Mine does too. i noted the temperature (listed under the secret menu) and read 92 °C. (presumerably there is a cut off point should it go beyond a certain temperature). You won't reget making the change thanks to the updated processor etc.
12-04-2018 22:10
I'd expected heat (and wifi signal) issues with this device so have not purchased one and now won't be doing. Thanks to all for the updates.
10-04-2018 4:47 - edited 10-04-2018 4:50
Due to it's small surface area, it's designed to dissipate heat across all of it's surface area, it's the only way it can be done effectively in such a small device. Most smartphones are the same nowadays aswell.
10-04-2018 7:16
10-04-2018 9:27
@Anonymous User The stick will display a warning on screen if it's overheating, so unless you see this message there should be nothing to worry about. More info here
https://help.nowtv.com/article/red-light-overheating-warning
07-02-2020 20:08
This was happening to me quite often because there was no air getting to the back of tv so i moved the tv further away from the wall and this solved the problem
01-05-2020 18:34
are you mad. the stick gets hot.. mine has melted good job i noticed it and unplugged it. there could of been a fire and there may of been deaths... this is a serious issue.. just what happened to the fire at the towers... it needs addressing now
04-07-2020 13:44
mine melted did anyone at nowtv help you