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Anonymous User
Not applicable

Now TV remote voice searching

Hi I bought a now tv stick and everything was fine .. until. The other day I tried to voice search Again and it stopped working .. when I press the button for voice search and hold it in .. it displays on the tv and it shows that I am talking and it can hear me .. (the circle around the microphone gets bigger when I talk to it so I know it can hear me).. however.. it says “thinking” and then it says that it couldn’t understand ,despite it working fine last week.. how can I fix this . Thanks 

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

You are not alone, where it seems to be a bug.

 

Have a read of this main thread discussing the matter.

 

https://community.nowtv.com/t5/NOW-TV-Stick/voice-search-not-working/m-p/523683#M4407 

View solution in original post

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

You are not alone, where it seems to be a bug.

 

Have a read of this main thread discussing the matter.

 

https://community.nowtv.com/t5/NOW-TV-Stick/voice-search-not-working/m-p/523683#M4407 

Anonymous User
Not applicable

Okay thank you for letting me know .. at least I know it’s not just me with the problem..must be a software issue or something then  .. thank you anyway