09-04-2019 14:53
I have recently bought a smart stick which came loaded with 1 month cinema pass. At the moment I havent activated it and can see it is available for me to activate when I go to my passes on my account. It doesnt say when it expires though. I dont want to risk it running out but I dont really want to activate it as I'm busy watching things on the entertainment pass at the moment and dont have time to watch both. Does anyone know how long they are valid for?
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09-04-2019 15:15
Thats great thanks for replying. It will definitely be used by then.
09-04-2019 14:58
Hi @Anonymous User
With the electronic pre loaded passes that comes bundled with the nowtv stick or box, you have a maximum of 12 months from the date of purchase to redeem & start the pass or passes off them.
Sometimes there may be a little time grace if you speak to live chat, but if it was me i wouldn't risk it and use the saved voucher pass within the twelve month limit period.
09-04-2019 15:15
Thats great thanks for replying. It will definitely be used by then.