14-07-2019 20:32
14-07-2019 21:38 - edited 14-07-2019 21:40
Hi @Anonymous User
I am assuming you have tried all the different HDMI ports on your television with the nowtv stick and the supplied mains power adapter with it ?
Apart from that maybe try a full factory reset in the stick menu under Advanced System Settings to see if that fixes it.
If you got another television in the house have you temporarily tried the stick on a different television to see if it exhibits the same symptoms.
Should both TV's show a green screen with the stick after a short amount of time, then i would say that the stick needs replacing (hopefully under warranty).