31-08-2019 12:20
31-08-2019 13:14
Hi @Anonymous User
Out of curiosity what make and model number television is the nowtv stick plugged into ?
Have you tried a different HDMI port on the television ?
Also a couple of JVC & Bush television owners had no sound from the television speakers and i think they resolved it by going into the television menu settings and either played around with the HDMI CEC or Sound settings on their television.
If still no luck, go into the stick settings and play around with the audio settings and try different sound combinations on the stick.
The initial setup wizard where you hear the music is related to the nowtv remote on/off button and volume adjust buttons to control your television set standby & speaker volume and shouldn't have any bearing on no sound or picture when watching something on the stick.