09-06-2020 16:58
Hi,
Just bought the now stick with preloaded Entertainment and cinema passes, entered the code during set up but when I go into my account it says there are no passes to redeem.
help.
it seems a common problem.
12-06-2020 16:34
Try the chat, you can link to it from here
https://help.nowtv.com/get-in-touch/now-tv-passes/cancelling-or-renewing-now-tv-passes