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Anonymous User
Not applicable

No delivery received.

Good morning, I'm hoping someone can help I ordered my Nowtv stick and passes on the 23/11/18 and am yet to receive my parcel, how long do I wait before I start to panic? I've check the Royal Mail Tracker and it just says "The sender has let us know this item will be with us soon."... any help would be great. Thanks.

1 ACCEPTED SOLUTION
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

it's best to contact live chat, they should be able to check on it. 🙂

https://help.nowtv.com/article/when-will-i-get-my-now-tv-order

click the get in touch button and select "anything else" to get to live chat. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

5 REPLIES 5
caseyb1993
Legend 5
Legend 5

@Anonymous User Hello 🙂

it's best to contact live chat, they should be able to check on it. 🙂

https://help.nowtv.com/article/when-will-i-get-my-now-tv-order

click the get in touch button and select "anything else" to get to live chat. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂
ukbobboy
Legend

@Anonymous User @caseyb1993

Hi Ladies

I'm guessing that the retailer Kursti ordered from is having supply difficulties, i.e. the wholesaler or manufacturer cannot keep up with demand, and as it's "this time of year" there is seasonal pressure all along the supply chain.

Still Kursti, it won't hurt to enquiry if your order will soon arrive.

 

 UK Bob

 

Anonymous User
Not applicable

Thanks Bob! I think you're right! Hopefully I'll receive it tomorrow fingers crossed!

Anonymous User
Not applicable

That's really helpful thank you! I've just spoken to one of the team live. 

Anonymous User
Not applicable

Hi

 

I ordered my NOW TV STICK on 25th September, it still has not arrived, and not had an email to confirm any shipping either !  They're happy to take my money but not send the product !   How long are we expected to wait ?? 

 

Thanks 

 

L