25-04-2020 13:05
Have been watching this morning but now it says I am not connected to internet, but I go through process and restart device and it still says not connected...anyone else got same problem???
Solved! Go to Solution.
25-04-2020 13:09
@Anonymous User Hi ☺
Have you tried a quick router reset as well?
Or going into settings --- network and tried re connecting that way?
25-04-2020 13:09
@Anonymous User Hi ☺
Have you tried a quick router reset as well?
Or going into settings --- network and tried re connecting that way?
25-04-2020 13:18
Yes I have tried that 🥺
25-04-2020 13:33
@Anonymous User Have you tried doing a factory reset? This will fully reset you device meaning you will have to set it up again. This is known to fix a lot of issues.
https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick
You can also try just leaving your router off 15-30 mins as I did that before and that worked.