New Stick - set up problems ‘Linking Error’

[Anonymous User]

I bought a Now Tv stick and have tried to set it up. Seemed to follow all the steps Ok (only sticking point was not being a able to control the volume from the Now Tv control space selected ‘setup control later’. Connected Via Internet Ok, accepted End User Agreement and then a message displays as follows:

Linking Error

There was a problem connecting to the network ActionID:0 Err:0 :0

Please try again.

have tried loads of times, reset the stick, reset my broadband, tried chat, they time out while they try to find out the issue!!

This has to rank as the worst product/user experience I’ve ever had the misfortune of getting involved with.

[Anonymous User]

Why am I getting message linking error when I have set up

[Anonymous User]

I’m having the same problem 

[Anonymous User]

I’ve paid for cinema membership but when I go on to play movies on my stick it’s coming up to pay again I press pay now and it says payment not accepted 

[gavs82008]

@Anonymous User 

You need to make sure your logged into the device with the same account that you paid for the membership.

What you need to do is scroll all the way to the bottom til you see a row of options. One should be “account” in there you should see what account if any has been logged into the app.