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Anonymous User
Not applicable

NOWTV stick activation problems

Hi, 

 

I purchased a NOWTV stick with 2 months free entertainment pass, which has been preloaded to the device. I am unable to activate my NOWTV stick, as whenever I enter the code displayed on my tv screen into my laptop, and confirm my email address, it goes straight onto a page saying 'oops, something has gone wrong'. This has been happening all morning, and I was just wondering if anyone else has had a similar problem to this, and if so, whether you have any suggestions as to how I could fix this. 

 

Many thanks!

32 REPLIES 32
gavs82008
Legend 5
Legend 5

@Anonymous User 

Head onto Live chat to see what Bow TV staff can do for you. 

Just make sure to click "chat online" within the green box. 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

I have been trying since yesterday morning, about 10 dif codes snd still wont work on my tv. All i did was a reset as its ###### lately and keeps freezing.  Am so fedup i might cancel after all the yrs i have had an account.

Really ###### off

gavs82008
Legend 5
Legend 5

@Anonymous User 

Use the links within the post directly up from yours and you’ll be able to get in contact with Now TV staff.

FYI that I do not work for NOW, just a NOW customer trying to help