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icampbell_08
First Poster

NOWTV Stick - Display Fault!

Since yesterday (1st June) my now Tv stick does not show full screen. I’ve toggled between 720 and 1080p several times, reset and rebooted the stick - nothing. I have a 50” Panasonic tv - all TV setttings are correct, nothing was changed before the fault occurred. 

 

Please advise what what has happened and what needs to be done to fix it! 

 

Thank you 

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RoyB Mentor 2
Mentor 2

Re: NOWTV Stick - Display Fault!

@icampbell_08 

 

When you reset, did you hold down the reset button for at least 15 seconds? You need this long press for a reset, otherwise it is just a reboot.

 

If you didn’t, try that and see how you get on.

 

And I would double-check the TV settings, making sure you do this on the Stick input HDMI, as some TVs are clever enough to have different settings for each input.

 

If still no go, can you say how, exactly, it isn’t full screen, maybe even post a screenshot taken on your mobile phone, perhaps?


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