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venomx
Regular 1

Low power ?

Hi guys
I gave my now tv stock to my grandad and apparently it sometimes gives a low power error ? What is this ?
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1 Solution

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Andy Legend 5
Legend 5

Re: Low power ?

@venomx

 

The following help page explains what's happening

 

https://help.nowtv.com/article/low-insufficient-power-warning-smart-stick

 

I'd recommend he uses the power adapter supplied to power the stick rather than relying on the TV USB port, which may be underpowered or intermittent.

4 Replies
Andy Legend 5
Legend 5

Re: Low power ?

@venomx

 

The following help page explains what's happening

 

https://help.nowtv.com/article/low-insufficient-power-warning-smart-stick

 

I'd recommend he uses the power adapter supplied to power the stick rather than relying on the TV USB port, which may be underpowered or intermittent.

Jojo0610
Occasional Poster

Re: Low power ?

I have tried to charge the stick using the adaptor plug overnight but it still gives a low on power aigb

 

how M I meant to charge this stick  it’s only used every other night 

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schnapps Legend 4
Legend 4

Re: Low power ?

Hi @Jojo0610

You don't charge the nowtv smart stick like a mobile phone.

The stick needs a constant power supply either from the mains power adapter supplied in the box or a sufficient USB socket on your TV.

EmmaDale
First Poster

Re: Low power ?

The message 'Low power' is always displayed when the stick is powering on.
I therefore conclude that it simply means 'booting'.
I guess it's because Sky want you to keep it powered on permanently, wasting power, rather than just powering it on when your TV powers on.

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