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venomx
Expert

Low power ?

Hi guys
I gave my now tv stock to my grandad and apparently it sometimes gives a low power error ? What is this ?
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1 Solution

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Andy Legend 5
Legend 5

Re: Low power ?

@venomx

 

The following help page explains what's happening

 

https://help.nowtv.com/article/low-insufficient-power-warning-smart-stick

 

I'd recommend he uses the power adapter supplied to power the stick rather than relying on the TV USB port, which may be underpowered or intermittent.

4 Replies
Andy Legend 5
Legend 5

Re: Low power ?

@venomx

 

The following help page explains what's happening

 

https://help.nowtv.com/article/low-insufficient-power-warning-smart-stick

 

I'd recommend he uses the power adapter supplied to power the stick rather than relying on the TV USB port, which may be underpowered or intermittent.

Jojo0610
Mentor

Re: Low power ?

I have tried to charge the stick using the adaptor plug overnight but it still gives a low on power aigb

 

how M I meant to charge this stick  it’s only used every other night 

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schnapps Legend 5
Legend 5

Re: Low power ?

Hi @Jojo0610

You don't charge the nowtv smart stick like a mobile phone.

The stick needs a constant power supply either from the mains power adapter supplied in the box or a sufficient USB socket on your TV.

EmmaDale
Newbie

Re: Low power ?

The message 'Low power' is always displayed when the stick is powering on.
I therefore conclude that it simply means 'booting'.
I guess it's because Sky want you to keep it powered on permanently, wasting power, rather than just powering it on when your TV powers on.

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