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Caigers
Advocate

Is my TV Compatable with Now TV Stick

I have a LG tv serial number  32L510B is this compatable with the Now TV Stick?  When I plug it in it comes up with error code 020 - am I doing something wrong or is it the TV?

 

Many thanks

 

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Mark_Weinreb
Expert 2

Re: Is my TV Compatable with Now TV Stick

@Caigers Error code 020 means an HDCP error (copy protection). It may be possible to fix it by following these steps (no guarantee though).

1. Unplug the stick from the HDMI port

2. Unplug the stick from the power supply

3. Switch off and unplug the tv

4. Plug everything back in and switch on the tv

 

If still no luck, try the procedure using a different HDMI port on the tv, if it has more than one.