cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

I have no sound through my stick

Set it all up but no sound 

3 REPLIES 3
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Somebody had success with no sound from their stick by swapping the HDMI port connected to the stick and going into their TV settings and playing around with the HDMI CEC feature.

 

Bit of a long shot but might be worth a try.

Anonymous User
Not applicable

I am finish to set up but the music not working 

RoyB
Legend

@Anonymous User 

 

What make and model of TV is it connected to?

 

If this is in turn connected to a soundbar or AV amplifier, disconnect that for the moment, to see if you can get the sound from the TV on its own.

 

Let us know if this works or not, and we can then consider the next step to get the whole setup working.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.