I click on sky sports but it just keeps going back to TV guide

[Markcharleswrig]

I click on sky sports but it loads and just goes back to TV guide every time 

[schnapps]

Hi @Markcharleswrig 

What happens if you access Sky Sports via the Sky Sports News App, then press the OK button on the remote when watching SSN, then navigate to the Sports channel you want to watch ?

Apart from that have you tried all the trouble shooting stuff in this linked guide.

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick 

[Toby39]

I keep having the same issue, any help? 

thanks

[RoyB]

@Toby39 

If you have the same issue, then it would seem reasonable that the same help that @schnapps  offered in the posting above yours ought to help, no?

[kaz2]

Hi i'm having the same issue I tried all of the above but still keeps taking me back to the home screen  

[S444mkw]

Mines the same!! Stressing me right out 

[Emjay20]

I had the same problem

I downloaded the now tv app, activated sports on there and then somehow it then worked on the now tv box.

[S444mkw]

Tried that and it worked perfectly thanks 👌

[Toby39]

No, I had to download the app on my laptop then activate it on there, then would work on my TV.

[Karl-F]

Hi All,

If you are having issues with either your NOW TV Box or Stick can you please let us know the version of the app you are running?

You should be able to find this out by heading to My Account.

Thanks

Karl