12-11-2019 18:18
Help my tv stick has suddenly stopped working won’t load any thing programme or film wise and saying error code 017
12-11-2019 19:25 - edited 12-11-2019 19:28
Hi @Anonymous User
Not familiar with error code 017, does the other Apps such has YouTube, BBC iPlayer etc work on the stick ?
You could try these basic trouble shooting steps.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
Also double check your Personal details and bank card is up to date and if nothing in the linked help article above helps, then perhaps turn the power off to your Router for 30 minutes.
Other than that see if NowTV live chat can offer any further assistance.