21-01-2019 6:26
Hi,
I purchased a nowtv stick in October for my sons tv and a lot of the time nowtv “freezes”. The symbol spins round like it is trying to load something but it doesn’t load. If I connect an Ethernet cable to the tv would this help? If I reset the stick it works ok until the next time. Also the stick feels warm to touch. Any ideas?
thanks
21-01-2019 8:15
Sorry, @Anonymous User, but plugging an ethernet cable into the TV will have absolutly no effect on the stick’s performance. You’d need to plug the ethernet cable into the stick - which, of course, is impossible.
The stick’s close proximity to the back of the TV could be causing interference so it might be woth trying a short HDMI extention cable which can be bought very cheaply.