cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Error 009 - stick won't connect to internet

Trying to setup my HDMI stick, connects to 'wireless network' and 'local network' fine, but won't connect to 'internet', I keep getting a red cross and error 009. Wi-fi in my flat is working fine, it just won't connect to Now TV stick for some reason. Have tried disabling pings but that doesn't work. I paid £19.99 for the stick and 2 months Entertainment Pass, however have not been able to enter voucher code and activate the pass, as the code is not appearing on my TV screen at all, presumably as it won't connect to the wi-fi and complete the setup? I have subsequently been charged an extra £7.99 for the entertainment pass for some reason. Not happy, any help would be much appreciated.

0 REPLIES 0