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Email from now tv about cancellation this a scam?



Service update

We need your help

Hi xxxx

We are sorry that you decided to cancel your service with us. We are always looking to improve, so we would be very grateful if you could spare 5 minutes to tell us your reasons for cancelling, and to give us some feedback on our service.

Your feedback may be used by NOW TV in presentations, reports or internal meetings, but rest assured, your answers will remain completely confidential. We may link your answers back to our customer database to identify patterns or trends, but all responses will be combined with other responses so you will not be personally identifiable.

By clicking take survey, you agree to participate in the survey.

Take survey

Thank you,

The NOW TV Team

Can’t see this email? See web version here | Add NOW TV to your address book.

Just so you know, you can’t reply to this email but if you need a hand, head to NOW TV Help.

NOW TV: 18+. UK only (save for when visiting the EU). Streamed via broadband/3G/4G/Wi-Fi (charges may apply). Register up to 4 compatible devices, and watch on 2 at the same time. If you only have a Sky Sports Mobile Month Pass and no other NOW TV Passes, you can only watch on 1 smartphone at a time. Chromecast counts as two devices. You can swap one registered device a month. Some shows aren’t available live and/or on some devices — see show availability information here. Shows are available on catch up for at least 7 days from date first shown. Roku, LT, XS or 3 and UK account required to watch on Roku. Ongoing prices and channels are subject to change. Searching for the small print? Get clued up on our full T&Cs here.

Click here to unsubscribe from NOW TV emails. If you no longer want to receive other marketing emails from Sky, head to MySky on

NOW TV is a trading name of Sky UK Limited (registered number 02906991) of Grant Way, Isleworth, Middlesex, TW7 5QD. Our UK VAT number is 440 6274 67. Prices are inclusive of VAT (where applicable).

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